FAQs
Product Details
What materials are your products made of? Our products are crafted with premium, durable, and sustainable materials, selected for their quality and timeless style.
How do I find my size? Each product page includes a specific size chart. If you're still unsure, feel free to contact us for personalised assistance.
Shipping & Delivery
What is the average delivery time? After being processed within 24 business hours, orders are delivered in an average of 5-10 business days. You can find more details in our Shipping Policy.
How can I track my order? You will receive a tracking number via email as soon as your order is dispatched. You can use it to follow your delivery in real-time.
Exchanges & Returns
What is your return policy? You can request a return within 14 days of receiving your order. All the necessary steps and conditions are detailed in our Refund & Return Policy.
How do I start a return or exchange? Simply email us at service@myvesten.com with your order number, and our team will guide you through the process.
Payments & Security
Which payment methods do you accept? We accept all major credit cards and digital wallets, including Shop Pay, Visa, Mastercard, American Express, Apple Pay, Google Pay, and PayPal.
Is my payment secure? Yes, all payments are processed through secure gateways with advanced encryption (SSL), ensuring your purchase is protected from start to finish.
Still need help? Don't worry, contact us right away.